FAQ/POLICIES


 
 

How do I book?

Booking is so easy! Call 917 260 7502. During business hours, someone will pick up the phone and help you! (unlike some of those other salons!) or you can go online and book through our website!

You can also text 917 929 4888 with your desired appointment time. Talk about easy!


What’s the cancellation policy?

If you cancel before 12 hours of your appointment, you’re good. We get that plans change and we hope to see you another time soon! If you cancel within 12 hours we have to charge you 50% of the service because we’ve held that spot for you.


What if I don’t like the blowout/makeup or other service?

Please tell us! If you feel uncomfortable saying it during or after the service, please tell us afterwards so we can make it right! The benefit of a locally owned salon is that we care more! We opened the salon so that women would feel great after their visit, so if that’s not the case, we want to know about it! Text 917 929 4888!!


I live or work in the neighborhood and really want a beauty or wellness service that you don’t offer. What should I do?

It’s likely we’ve looked into and are vetting the service for our clientele. If you want it, let us know!